How We Collect Information
If you subscribe to services on our website you may be asked to provide information such as your name, contact details, and the names of students you intend to use our services.
We may also collect information you submit via any online forms, surveys, message boards, forums or other interactive areas that appear on our websites from time to time.
We may collect information about you if you contact us offline, for example by telephone, fax, email or post.
We may collect information about your usage of our website.
What We Use Your Information For
Your information will be used to provide you with access to our website and to supply you with any information, products or services you request.
We may use your information to contact you for feedback on your use or our services or website.
We may also use and analyse the information we collect so that we can administer, support, improve and develop our websites and the products and services we offer.
With Whom We May Share Your Information
We may pass aggregate information about the usage of our websites to third parties but this will not include information that can be used to identify you.
We may share your information with another organisation which buys our company or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.
We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.
Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small text files which are transferred from our websites and stored on your computer's hard drive. They enable our website to “remember” who you are.
We use session cookies and persistent cookies to identify and track users who enter the registered areas of our websites. Session cookies are deleted when you close your browser. Persistent cookies will remain on your browser until you delete them. We do not use “spyware”, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.
You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.
You have the right to opt out of receiving any marketing material from us or any third party at any time.
Security and Retention of Information
Registrants' personal information is stored securely in Australia. The data is fully managed by AC3 (Australian Centre for Advanced Computing and Communication Pty Ltd), a trusted government partner, and fully complies with the Australian Privacy Act 1988, including the 13 Australian Privacy Principles (APPs). Access to these servers is limited to the application, and by our software developers. Customers will be given at least one year's notice of any relocation of our cloud infrastructure.
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
All data transferred within the application is protected by SSL. SSL is a technology that makes your data illegible in transit. If anyone were to intercept communication between our servers and your computer, they would not be able to easily decipher what was being passed back and forth.
We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.
If you follow a link from any of our websites to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.